View Full Version : Where to report animal abuse/neglect in California?? HELP.

10-28-2006, 11:44 PM
I apologize ahead of time if this is the wrong place to post this, but it seemed like the best place.

So went to a Petco in Northern California a couple weeks ago, and was mortified at what I saw. The main problem: all the ball pythons (about 5) had mites. I told the person who was in charge of reptiles and he said:
"Oh, really?"
I pointed them out to him, and he didn't seem to interested.
"I'll tell my manager. She has a 10 foot snake, so she knows everything about snakes."
So I went back in today, 2 weeks later. The balls STILL have mites. One is SO dehydrated that it's skin is starting to suck into it's body. Do they have water? YES, but it's FULL of poop that has very obviously been there for days. The poor things are DYING and no one is doing anything about it.
It killed me to see a dead 2 inch baby bearded dragon in the beardie cage. Both of their food bowls are filled with SAND and they have NO food. When I told the lady she looked at another Petco worker and said:
"Um, will you take care of that?" completely unfazed.
The Crested Geckos have a humidity of 25!! I asked if I could hold one, and it had shed stuck all over its feet. I told the lady:
"Crested Geckos should have a humidity above 50. Some of them already have shed stuck, and they can't live with such low humidity."
Her response:
"Oh, okay, I'll tell my manager when he gets back."
ummm, okay?
The chameleon cage had a temperature of 95. I don't know a whole lot about chameleons, but I know that that temperature is way too high.
EVERY single cage either had dirt or poop completely filling the bowl. Most of the animals didn't even have food. My boyfriend asked if he could speak to a manager about being hired as a reptile specialist. The woman's response?
"Well, we had a guy, but he quit a month ago. We just hired someone else and his title is 'Aquatics Specialist' and he's supposed to cover reptiles, too, but he knows NOTHing about them. ha-ha."

These animals are being abused. I've gone to this Petco many times (at least a few dozen) and nothing is improving. It makes me sick. I feel just awful for these poor animals covered in mites with water bowls full of poop, shed sticking to them, and eye caps that have been stuck on so long they're drying out and going to make the pythons blind. I can't just sit back and let this continue to happen.

WHAT DO I DO? I just need to know how to get started...

10-29-2006, 10:00 AM
I would call the humaine society out in your area. also I know at petsmart here they have things posted all over the store that if you see a problem to call that number thats on the paper. You may want to go that route and see what happens. may do nothing but at least you followed all your ducks in a row and then call the humaine society and see what they say but don't let the store know your doing that or of course they'll clean up then and make you look like you dont know what you are talking about.

10-29-2006, 05:16 PM
Thanks so much for replying! I'll try that. I was also thinking about taking pictures so I can say, "No I do know what I'm taking about," because I'm sure if I don't that what you said will happen will.

10-29-2006, 05:44 PM
Unfortunately... this is a main part of our hobby. And this is what gets a lot of us serious keepers in a bind. And lawmakers don't want much to do to help us out. Sad. It won't change unless its legally required.

11-03-2006, 05:46 PM
Has this issue been resolved? Im a new member on this forum, but have worked at a Petco in Lewisville, TX as the reptile specialist for the past 3 years. Let me know if you want Petco's corporate number - the company DOES NOT tolerate stuff like that, if they are aware of it.

11-03-2006, 09:03 PM
I would like to get a hold of that number. There is a PETCO by me that I go into occasionally (to see if they have any killer cresteds that slipped through the proverbial cracks, and there is always something wrong. They are way under staffed and only have about 3 ppl in the whole store at any given time, and most of the reptiles look horrible. Most of the time their response is "they came from the distributer like that". First of all if they come from the distributer like that, change distributers. Secondly, if they are that bad then why are they out for sale. So if you could send me a private message with that number, zbrinks, I would greatly appreciate that.

11-03-2006, 09:51 PM
Ill lick it up when I get into work next, should be Sunday. Yah, I picked up 3 nice cresties (showing some sweet red) the other day. They come from the Gorment Rodent breeding stock.

11-03-2006, 09:57 PM
Im going to post this number here, for everyone to reference. I was able to find it on the internet, thus, it was in the public domain.

Petco Corporate hotline: 1-888-824-7257

When I started working for Petco, to state that my store 'had problems' was an understatment. If the guidelines set forth by Petco are followed, this kind of stuff shouldnt be happening. People need to start taking responsibility. Give em hell!

11-03-2006, 10:05 PM
Stop shopping at Petco is the best message.