broken door latch

[sajane]

my exo terra 18x18x24 door latch is broken. Can this part be ordered and fixed?

 

[M&S-328]

The only way youll find that out is if you call the company. If they have a replacement piece theyll let you know, and if your item has a warranty or a recall they might even replace it for you.

 

[Riverside Reptiles]

I don't about exo, but Zoomed replaced my latches for free, no questions asked. I just sent them an email telling them that it broke and they were happy to replace it.