Unfortunately, I seriously doubt you will get reimbursed for the gecko. That is a risk we take using UPS since it is clearly stated in their terms that you can't insure live animals. This is a unique situation, but I'm afraid you are S.O.L.
Shipping Live Animals
UPS provides service on a limited basis for packages containing some types of live animals. The term "animal" as used herein refers to anything living, except plants. While the list of "Accepted Live Animals" provided herein is an exhaustive list of animals that can be offered for transportation in accordance with the conditions listed, the list of "Prohibited Live Animals" is only a partial list of animals provided to clarify specific species that are not accepted for transportation and may not be shipped via UPS. Any animal not specifically listed on the "Accepted Live Animals" list is prohibited by UPS and will not be accepted for transportation.
Packages containing live animals must be prepared in accordance with the requirements as specifically stated herein. Packages containing live animals must provide for the basic humane care and safety of the animal during transportation. Any package containing a live animal shall be considered a perishable commodity and will be accepted for transportation solely at the shipper’s risk for any damage or loss arising from the perishable nature of the item. UPS shall not be liable for any special, incidental, or consequential damages.
In the event a package containing a prohibited item is found en route or in the UPS system, that package will be stopped at the location or UPS facility of the discovery. UPS reserves the right to dispose of the package.
Back to Top
Endangered or Threatened Species
In addition to the Prohibited Live Animals list provided here, any live animal that is an Endangered Species is prohibited by UPS and will not be accepted for transportation. Shippers must refer to the list posted on the U.S. Fish and Wildlife Service Web site, and the Endangered and Threatened Wildlife and Plants 50 CFR 17.11 and 17.12, December 1999 (pdf file).
Back to Top
Service Type
Live animals will only be accepted for transportation when shipped via UPS Next Day Air service, and such shipments will only be accepted Monday through Thursday.
Back to Top
Packaging
Design and Construction of the Primary Container: All live animals offered for transportation must be in a new box. Corrugated boxes must be constructed of a minimum of 275 # bursting strength corrugated or 44 edge crush test. It is recommended that any package containing animals requiring moisture during transportation be constructed of water-resistant material such as wax coated, wax impregnated, or plastic corrugated. Minimal ventilation holes should be provided as necessary.
Internal Packaging and Other Considerations: Internal packaging materials must be used based on the characteristics of the animal, taking into consideration the necessary humane care for the animal while in transportation. Lizards and geckos should be individually contained in bags constructed of breathable material, such as burlap. Insects should be contained in individual primary containers such as plastic jars with ventilation. Fish must be double bagged in strong plastic bags with a minimum thickness of 4 mils. Each primary bag should be approximately one third full of water with the remainder filled with oxygen.
Package Testing: Any packaging used or developed to transport animals should be submitted to an International Safe Transit Association (ISTA) certified package testing laboratory for pre-shipment testing in accordance with ISTA Procedure 3A before being offered for transportation.
Additional Considerations: Additional components such as food, moisture, and temperature controls should be added as necessary to provide a safe environment during transportation. Additional dunnage should be added to prevent movement of the primary containers or receptacles within the outer box.
Back to Top
Accepted / Prohibited Live Animals
Accepted Live Animals
This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species.
Amphibians (All): Examples: frogs, salamanders, toads
Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp
Fish (All)
Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs
Mollusks (All): Examples: clams, mussels, snails
Reptiles (Limited to the following):
- Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons
- Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles
Worms (All)
Prohibited Live Animals
Live Animals that are prohibited from being shipped and are not accepted for transportation include, but are not limited to:
Any poisonous, venomous or threatening animal
Any Threatened or Endangered species
Arachnids (All): Examples: mites, scorpions, spiders, ticks
Birds (All)
Crocodiles (All): Examples: alligators, caimans, gavials
Mammals (All)
Obnoxious Insects: Examples: flies, locusts, mosquitoes, roaches, termites, weevils
Snakes (All): venomous and non-venomous
:| :x
