id just like to add at this point that we should not bring up the seller's name publicly, the geckophile forums are in no way a BOI, granted good sellers can get all the praise they want...but for other experiences, all information should be kept personal (either to yourself or via PM/email/phone to those you'd like to share info with).
for those who have animals shipped to them, i always strongly recommend they get their info on the seller. references, suggestions from others, etc. also, ask their guarantee (live arrival? 24 hour? 1 week?) and any other pertinent details concerning your order. most people selling uroplatus do a mere live arrival or 24 hour guarantee. no matter what, if you see an animal come in and you question its state of health whatsoever, call the seller and state your concerns. you dont want to wait for it to die to tell the seller, because it might be too late, and they are no help. but if your animal looks bad at all, call them and let them know. if you wanna get a replacement, that's fine. ive even asked for them to extend their life/health guarantees, and it has always worked to my advantage (at least for those companies/individuals i choose to do business with in the future).
so you suffered some tough losses. from what i saw of that fimbriatus, anyone who knew uroplatus wouldnt have sold that animal with any hopes of it surviving. but unfortunately, that's just the sad state of the reptile import/export/shipping process these days. wholesalers sell them out in bad shape, in turn some retailers try to get rid of those in bad shape to make a buck off them before they die.
anyway, i hope your satanics do well.