Anyone out there?

Jonny

New member
I'm still new to this site. I have been posting in various forums within the site. I love it. Unfortunately, I am having a problem now... I used my Paypal account to buy credits, so that I can post a classified ad. It says there was a problem... Not Pending... Not credited... The money sure came out on my end... I have emailed the site and system administrator... No response. Does anyone know how or when this works? Is it normal to get no response for a couple days from admin?
 

Elizabeth Freer

Well-known member
PM Hilde too, although this sounds like an issue for Marty. I have never posted a classified here.

Good to hear that you're lovin' GU!

I'm still new to this site. I have been posting in various forums within the site. I love it. Unfortunately, I am having a problem now... I used my Paypal account to buy credits, so that I can post a classified ad. It says there was a problem... Not Pending... Not credited... The money sure came out on my end... I have emailed the site and system administrator... No response. Does anyone know how or when this works? Is it normal to get no response for a couple days from admin?
 

Riverside Reptiles

Administrator (HMFIC)
Jonny, the site's owner Marty runs several message forum sites as well as having a full time job as well as having a wife and kids. So, to answer your question, yes it can sometimes take a day or two to get a response from him. Although I do have access to your "credits", I do not have access to the sites Paypal account. So Marty will have to deal with the issue himself. I have contacted him about your problem and can assure you that the issue will be resolved. If you have not heard from him by the end of the day today (Friday), feel free to send me a PM and I will see what else I can do for you.
 

Jonny

New member
Wow... Lots of support. I am feeling a little silly.... A lot silly. Thanks to everyone for being so helpful. I would have blacklisted me from the site. I promise not to take my personal problems out on everyone! Sorry!
 

Marty

Geckos Unlimited
Staff member
Hi Jonny, I replied in your other thread. Typically this stuff happens automatically and no intervention is needed. You paid with echeck which is subject to clearing with your bank as far as paypal is concerned. It had a status pending, it will clear in a few days, at which time the credits will go on your account, in the mean time I added some credits for you manually so you can start posting in the classifieds. No worries mate. I haven't seen your questions to be honest, did you email me or private message me? First I've heard about this was from Ethan and yes, life's a bit crazy on my end... add to the mis side business that take more and more of my time each day, no complains though

Enjoy the forum and ride the hick-ups :)

btw, if there's ever anything that needs my attention (that goes to all the members) feel free to let me know via a PM and I'll get to it much faster.
 

Jonny

New member
Hmmm...

I want to crawl under a rock. Not unlike certain geckos! Albeit a humiliated gecko... Thanks again for everyone's patience and support.
 
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