Petsmart Atrocity

Zilla

Zilla

New member
I think that you are going to far in assuming that it is the chain stores. That attitude is wrong. I get that you are upset and justifiably so, but NOT ALL OF THEM ARE LIKE THAT.

It is the associates that you should be upset with. They are probably people that are there just to collect a check.

I am going to say this because I am a PETSMART MANAGER. The person that gave you the information about the seven day policy is wrong about the PetSmart policy, and if they were a Manager they would have told you the actual policy. Just so everyone knows there is a disclosure policy and these things are not to be shared lightly if at all.

We DO NOT put animals in the freezer to die and if a situation arises when an animal has to be put to sleep it is by a Veterinarian not an associate.
People here need to stop assuming that they know what the policies are and what is going on. It is unfair and wrong.

PLEASE, PLEASE, PLEASE STOP ASSUMING!!! You are just as wrong for that type of attitude as they are for their animal care. Anger is ok but be constructive with it.

There has been so much time spent here bashing these places have you considered that fact that a lot of them actually support local adoption groups? With millions of animals saved, I think that it is unfair again to assume that they don't care.
 
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gizmo143

gizmo143

New member
Alright, I just found the recipe for the gecko slurry make for cases like this on one of Allee Toler's post. here it is:
Golden Gate Geckos Slurry:

This slurry was developed years ago when I was trying to rehabilitate sick geckos. It has saved the lives of many geckos, and is being recommended and used by many veterinarians and Universities now. Keep in mind that this slurry IS NOT medicine, nor will it cure anything! It is designed to be used as nutrition for anorexic geckos that are off-food and being treated by a veterinarian for a diagnosed clinical disease or illness.

Here is my recipe for the mixture:


In a blender, combine:

1 small can Hill's A/D pet food (available at most vets)

1 jar baby food squash cup Ensure (not chocolate)

¼ cup Ensure (not chocolate)

¼ cup Pedialite

Contents of 2 capsules Milk Thistle (herbal supplement, liver purifier, found at most drug stores)

¼ tsp. each calcium powder and herp vitamin powder

3-5 X-large handfuls of mealworms, added slowly while mixture is blending, until consistency of milkshake


Puree all ingredients until completely smooth, and pour into ice cube tray and freeze. Store frozen cubes in zip-lock bag in the freezer until ready to use, then thaw out 1 cube at a time and store in fridge for 2-3 days. You can use the empty baby food jar for this purpose, washing it thoroughly after each batch.

Using this mixture, draw a full 1ml dropper (eye dropper type) for adults, and 1/2 dropper for juveniles, and place a drop on the gecko's nose, and avoid plugging the nostrils. Be patient and do not force-feed! The gecko will lick it off its nose, and as it does, slowly squeeze out a little at a time as the gecko licks it. Be careful not to let the gecko choke, allowing for time to swallow. Most geckos love this food, and will lap it up. Patience is a key factor!
Hope this helps!
 
Metal_Gecko

Metal_Gecko

New member
Well, I'm totally frosted....

:mad: THE POOR LEO STILL HASN'T BEEN SEEN BY THE VET!!!! :mad:

I went in to talk to the manager that was *supposed* to take him to see the vet...
"Oh, I can't do that. That's "____'s" responsibility, and she's out sick right now."

Ugh... WTF!!!??? :angry:

I'm calling their corporate A.S.A.P.

-Wes
 
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Elizabeth Freer

Elizabeth Freer

Well-known member
Metal_Gecko said:
Well, I'm totally frosted....

:mad: THE POOR LEO STILL HASN'T BEEN SEEN BY THE VET!!!! :mad:

I went in to talk to the manager that was *supposed* to take him to see the vet...
"Oh, I can't do that. That's "____'s" responsibility, and she's out sick right now."

Ugh... WTF!!!??? :angry:

I'm calling their corporate A.S.A.P.

-Wes
Click to expand...


Did you ask whether you could adopt him right now?
 
gizmo143

gizmo143

New member
yeah, i'v seen the slurry on many other posts on leos so it was easy enough to go find it. I really hope you get him though!
 
Ossoceo

Ossoceo

New member
Bureacracy really can suck, if the animal is as sick as you say then it's common sense (or should I say rare sense? =P). But I guess it's one of those situations where no one wants to make the first move in case it backfires in their face. It's a shame really =/
 
Metal_Gecko

Metal_Gecko

New member
Okay, well I went in on Thursday and talked to the fish and reptile dept. manager, and she said the she had personally dropped the sick little guy off at the vet's that mornign, but probably wouldn't hear any news about him until Monday.
Well today is Monday, and I'm heading over there on my way home from work.

I really hope there is some good news to be had when I get there today....

-Wes
 
Murdock14

Murdock14

New member
i went into my local petsmart and they had some high yellows that were in perfect condition. i asked to hold them and i was scared of what id see but they were BEAUTIFUL. i mean mint condition. so some big pet stores actually do care. like i saw a women caring for the birds and she was so nice. she would teach them not to bite and shed actually kiss them and clean their cages like every day. she even names the birds :crackup:
ANYWAYS they arent always bad guys
 
J

Jasonp85

New member
gizmo143 said:
Tell me if you get the lil guy okay Wes? I NEED to know what happens :)
Click to expand...

Same here I wemt imto a petsmart and aske! To see ths' leos there aere two albinos georgous in color and this scrawny blizzard that could barly walk the albidpa were bigger and out eatin tho' him I threw a fit embaressed my gf and made them put the lill guy or gal im a seprate tank its a 2 hour drive to that storw ao I havnt been back no time hope it turned out ok I tryed to buy the guy no saLe:cry:
 
vz5dzh

vz5dzh

New member
Here is something interesting and I don't know if it is true or not, but when I heard it, it made me think of this thread.

I was in a mom and pop reptile shop last week and they have a TON of bearded dragons. Got talking to the guy working there and he says they supply bearded dragons to the mom and pop shops in our area that is why they have so many. My husband tells him they should start suppling the major chain stores. The guy goes on to tell us to NEVER buy a leo from Petco because they know the guy who supplies leos to Petco, it might just be our local ones I am not sure, and the leos he supplies are all inbred and don't live more than a couple months if that.

Again I don't know if it is true, but it is another reason to not buy from a big chain.
 
jnk144

jnk144

New member
Metal_Gecko said:
So I went into Petsmart last night, and took the usual gander inside all the gecko terrariums, and spotted a newbie..... Mack Snow Leopard, and I mean super white too!

I asked to see him, since he was hiding under a log, and when the log was flipped over, the most appauling thing was revealed...
He was literally skin and bones, pencil tail, black swollen liver, horrible "L" shaped bend in his back(like it was broken), and part of his abdomen was sunken in!!!!! :( :( :(

...I was like, "WTF is wrong with you guys!!!??? Can't you see this guys is deathly sick? He need IMMEDIATE vet care, and his tank needs to be sterilized, and the other Leos NEED to be quarantined A.S.A.P!!!" :mad:

I couldn't believe he was in that bad of shape, much less alive! F*ckin sad really.... poor guy. :cry:


-Wes
Click to expand...

Write to the CEO of Petsmart - that's what I did when I saw a similar situation at PetCo. I CC'd the local store manager, our local chapter of SPCA and the Editorial Chief of the Editorial Section in my local paper.

I went back a couple days later - and the tank was completely cleaned out and the animals were removed. (There were juvenile leopard geckos on sale, 3 in the tank - two of which were dead, I cited the most likely cause, either Coccidia or Crypto, due to the large mass of fecal matter piled in the cage).

I didn't think the local paper would storm in there or even publish my letter. I didn't think the SPCA would do anything, but I knew that the manager would HAVE to do something, given that all these other parties were now involved.

It is not too late to write a letter. If you would like, I can email you the letter I wrote; I tried attaching it as a pdf here, but it is too large for the format, apparently.

Letter writing, though it seems old-fashioned and you may feel like it is a pointless pursuit against such a corporation, it is quite the opposite. It provides a paper trail of these sad events.

And, yes the response is going to be bureaucratic - the one I got from one of the CEO's minions was fraught with mispellings and misuses of words. They don't do a very good job of 'showing their customers that they care', which is what the letter purports.
 
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J

Jasonp85

New member
Stuff like that is a really good thing I doubt tue 3rd one survived thogh I still wish they would have sold me that lill blizzard
 
gizmo143

gizmo143

New member
wow Jenn! thats an awesome story :)
~ jasonp85- are you gonna check back? i would have a fit and get banned from there if a saw an animal in those conditions ;)
 
Metal_Gecko

Metal_Gecko

New member
I went in yesterday, but the lady in charge wasn't there....
I was told by another very helpful associate, that she knew that the Mack Snow was STILL at the vet's, and the lady in charge would be back today, so I'm gonna head over there after work to talk to the "boss". ;)

I'm trying!!!

-Wes
 
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